Position Title: Sr. Systems Analyst – Production Planning
Department: Systems & Programming
Division: Corporate Information Technology
Group: Technical Services – Information Technology
BASIC OBJECTIVE
Specific Job Content: This specific job is primarily related to the development and support of systems related to Production Planning with a specific emphasis on Supply Chain Management. SAP experience is required. The candidate’s role will be to implement and maintain best business practices and supply chain management principles at all business units. The candidate should have a minimum of 4 years of experience in either information technology, manufacturing, purchasing or supply chain management. The ideal candidate will have IT experience in addition to applicable business experience.
General Objective: Design, implement and maintain computer systems and programs to increase business effectiveness, solve problems and create new opportunities to assist in achievement of business goals. Prepare systems and program specifications, test criteria, project control and management reporting. Create software through coding and/or configuring. Develop and monitor policies, procedures, and standards documents. Provide 24X7 on-call support of systems. Write and execute scripts to control the execution of systems. Operates under general direction. Works with user management and user project leader to determine system objectives and solutions. Some latitude for independent actions and decisions. Assist and/or be solely responsible to direct, schedule, motivate and coordinate the activities of IT, user and vendor personnel. May act as a mentor to lower level Systems Analysts. Provide updates to Change Management team. This position represents a high level of demonstrated competence in the design of systems and coding of programs. Often personnel in this position receive an assignment as the systems project leader for specific projects. The ability to read, write, and speak Mandarin, French or Mexican Spanish is a strong plus.
SPECIFIC RESPONSIBILITIES
Functional Skills:
1. Provide spirited, positive leadership of systems projects. Challenge obsolete practices; question accepted truths. Develop practical systems scope that enhances the business function. Control the project scope, resources, and quality within budget and schedule to meet objectives.
2. Provide analysis, counsel, and direction to management and personnel of operating units to analyze problems and develop solutions, as well as assure efficient operation of existing systems and programs. Maintain an understanding of business processes and the implications of computer systems on these processes.
3. Assist or solely direct, schedule, coordinate, and evaluate the efforts of IT user and vendor personnel assigned to a specific systems project.
4. Provide inputs for project review meetings and management presentations, including general design review, project scheduling, test plan, system and program tactics and methods, system controls, procedures, documentation, and system implementation plan.
5. Prepare and publish systems project status reports. Comply with Systems Development standards, procedures, guidelines, priorities, and schedules.
6. Develop detail system and program specifications. Develop system documentation and user procedures. Write computer programs. Prepare test data. Coordinate/perform system and program testing. Coordinate/perform system and program implementation and modification. Research systems and programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions.
7. Participate in educational programs and professional societies involving analysis, leadership skills, computing technology, and systems methodologies.
8. Conduct educational programs involving company personnel relating to computing technology and specific projects.
9. Perform other related duties as assigned.
Competency Requirements:
1. Team Work
Acts as an integral part of respective team.
Assigned as a mentee to another team member for project leader work or as a mentor to other Systems Analysts
Contributes ideas being respectful and understanding of individual experience and knowledge as compared to others
Willingly takes direction from a variety of other team members
Supports the team through meeting of commitments on assignments.
Takes lead role for minor project work.
2. Professional Competence
Seeks out information from other team members and alternative sources regarding industry trends relevant to functional assignments
Pursues management recommended technical and industry training and certifications
Detail oriented in work and analysis.
High quality of work in support of team initiatives.
Exhibits strong, diverse technical systems skills and a strong knowledge of CIT processes.
Exhibits a solid knowledge of business processes for assigned functional team and a strong willingness to expand this knowledge.
Demonstrates strengths in either technical skills or project leadership skills, shaping individual career path.
3. Focus on the End Customer
During performance of assigned tasks, watch for any missed opportunities in defined business process, making adjustments as required. Communicates scope changes with other team members
Challenge questionable business process changes to team management when experience raises questions/doubts.
4. Initiative/Taking Responsibility
Takes ownership for assigned tasks, working to complete them on time with targeted results towards end objectives.
Learns from assigned tasks and through mistakes made, keeping a positive attitude throughout.
Strong initiative to learn and progress to next level in organization.
5. Communication
Uses speaking and writing skills to effectively convey information, express opinions, and motivate others to act.
Listens actively.
Tailors presentations to the needs of the audience.
Demonstrates mastery of information and is persuasive.
6. Builds Trust
Successfully establishes and maintains partnership with others.
Thoughtful consideration of others ideas and concerns (empathetic thinking).
Sought after for team membership
7. Set High Standards of Performance
Has achieved a level of contribution that includes a competence of the 2 skills relating to:
1. Process knowledge.
2. Functional expertise for either technology or business.
Able to lead some minor projects or assist in leading a major project
Process knowledge and functional expertise would apply to multiple areas.
8. Drive Continuous Improvement
Develop practical systems scope that enhances the business function.
When developing project scope, challenge obsolete practices, question accepted truths, and eliminate non-value-added processes.
RELATIONSHIPS AND CONTACTS
Supervisor Relationships:
1. Reports to Manager – Production Planning & Materials Management
2. When working on systems projects, direction and technical guidance are given to higher, equal, and lower level classifications within systems and user organizations.
Organization Relationships:
1. Frequent contact with management personnel in business groups for whom systems are being implemented.
2. Frequent contact with all levels of personnel in departments for whom systems have been installed.
3. Frequent contact with other Corporate Information Technology departments.
External Business Relationships:
1. Frequent contact with vendors of computing hardware and software.
2. Contact with other companies to research and evaluate computing technologies in use for potential application.
EDUCATION AND EXPERIENCE REQUIREMENTS
1. Bachelors degree in Information Technology, Business, Supply Chain or related field required. Under some circumstances Associate Degree in Information Technology and minimum 5 years experience will be accepted.
2. 4 – 5 years systems and programming experience.
3. The ability to read, write, and speak Mandarin, French or Mexican Spanish is a strong plus.
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